Refund policy

  1. No Refunds or Returns
    We do not accept refunds or returns unless there is a quality issue with the product. All purchases are final.

  2. Return Requests
    If a return is necessary due to a quality problem, the request must be made within 3 calendar days from the delivery date.

  3. Condition for Returns
    Products must be unworn, in new condition, with tags attached and in the original packaging. Returns or exchanges that do not meet these criteria will not be accepted.

  4. Repairs
    For repair requests, please contact contact@irl-online.com for instructions. Our customer service team will assist you.

  5. Customer Support
    For any questions regarding your order, returns, or repairs, contact contact@irl-online.com. Our team will assist you promptly.